Booking Terms & Conditions
Learn about who we are why we love what we do!
BOOKING & CANSELLATION TERMS
Thank you for choosing to journey with Slackpacking the Karoo Pty Ltd on one of our Camino routes. To ensure a seamless and enjoyable experience for all our guests, we ask that you take a moment to read through the following booking terms and conditions carefully before confirming your reservation. These terms are designed to protect both you as the traveller and us as your hosts, and by proceeding with a booking you agree to be bound by the conditions outlined below. Should you have any questions or require clarification on anything, please don’t hesitate to reach out to us before completing your booking.
BOOKING TERMS
1) We understand the uncertain times that may arise due to pandemics such as COVID-19, as well as other unforeseen events including war, armed conflict, government travel restrictions, or similar circumstances beyond our control. Should you test positive for COVID-19 (or a similar contagious illness) and are unable to participate in the walk on your booked date, you will receive a full credit to book for another convenient released group date.
Kindly e-mail your test results to slackpackingthekaroo@gmail.com
2) Should travel limitations be imposed by the government due to pandemics, war, armed conflict, or any other national or international emergency that prevents you from travelling or participating in the Camino, we will allow a full credit to book your Camino at a later time once travel restrictions have been lifted and it is safe to proceed.
Please note that if travel remains possible but you decide not to attend due to increased travel costs, personal financial considerations, or personal concerns about travelling, the standard cancellation terms and conditions will still apply.
3) Slackpacking the Karoo reserves the right to cancel, postpone, or amend any Camino departure if circumstances beyond our control make it unsafe or impractical to proceed, including pandemics, war, civil unrest, natural disasters, extreme weather, government restrictions, or any other force majeure event. In such cases, participants will receive a full credit towards a future Camino date. Slackpacking the Karoo cannot be held responsible for any additional travel or personal expenses incurred.
4) Credits issued under these circumstances will remain valid for 12 months from your booked Camino date.
Any regulations or protocols required by the Government relating to public health, safety, or national emergencies will be followed should they be enforced at the time of your Camino.
CANCELLATION TERMS
- Registration for your Nieu-Bethesda Camino is binding when you receive a confirmation of booking e-mail.
Should you cancel 90 days or more before the starting date of your Camino, 50% of your booking fee will be refunded. Should you cancel less than 90 days before your Camino date, there is no refund on the booking fee. Should you cancel less than 6 weeks before your Camino date, there is no refund and your full payment will be forfeited. Unless you can you find a replacement.
Should you wish to postpone more than 6 weeks before your Camino date your booking fee will be carried over and you are welcome to request to be slotted into an alternative Group Date for the year. Should you wish to postpone less than 6 weeks before your Camino date your booking fee will be forfeited when you request to be slotted into an alternative group date, and the booking fee will be payable again to confirm the new booking. Please note that this is subject to availability and each booking may only be rescheduled once.
Should you cancel more than 90 days before your Camino start date, but have previously postponed or moved your Camino booking to another date, the booking will no longer qualify for a refund and the full payment will be forfeited.All cancellations are only valid if in writing and sent to slackpackingthekaroo@gmail.com
A 10% admin fee will be charged on any cancellation refunds.
Start Planning your Camino
Email us to receive the info pack with pricing.